Thursday, June 09, 2005

Oh man! See what bad customer service gets you?

Had to laugh at this story. Yes, I occasionally pick on the cable industry. I feel like a parent who ays, "I'm not mad; I'm disappointed" when it comes to them I suppose.

There is every technical reason in the world that cable should win...but it's stories like this one that remind you why they won't:

Poor Customer Service Revenge
Man changes ISP outgoing message, wins in court
A frustrated customer of the UK broadband provider NTL was tired of being put on hold, so he found the right combination of keypad presses to change the company's outgoing message. That message became: "Hello, you are through to NTL customer services. We don't give a f*ck about you, basically, and we're not going to handle any of your complaints. Just f*ck off and leave us alone. Get a life." NTL called the cops, but a court ruled in his favor because the message was not deemed "grossly offensive".

Hat Tip to Broadband Reports

Tiny bit more from The Guardian. (Warning: Apparently the Brits aren't as sensitive as we Americans and don't bother to asterix out the profanity.)

This is great information. I found a good broadband speed checker at
Post a Comment

<< Home

This page is powered by Blogger. Isn't yours?